Notebook, boiler manual and a mug of tea on a farmhouse kitchen table by a window
Heating guides

Heating guides

Straight answers, written by Jago Pascoe.

How long boilers last, combi or system, oil or heat pump, and what to do if you smell gas. Checked by our engineers, written for homeowners.

A new unvented hot water cylinder in an airing cupboard next to a white wall-hung boiler

Combi vs system vs regular boiler: which one suits your home?

The right boiler type comes down to how much hot water you use at once and what your home already has. Here is how to work it out.

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An air source heat pump at the back of a detached house beside a garden path and wooden fence

Do you need planning permission for a heat pump?

Usually not, but the conditions matter, and listed buildings and conservation areas change the picture. Here are the current rules for England, checked against the Planning Portal.

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A cast iron column radiator under a sash window in a Georgian room with Bath stone around the window

Heating a listed or period home: Bath stone, cob and granite

Old buildings can be warm and comfortable, but the heating has to work with the walls, not against them, and the paperwork has to be right. Here is what owners in the South West need to know.

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An older wall-hung gas boiler in a kitchen cupboard with copper pipework underneath

How long does a boiler last?

Most boilers give 10 to 15 years of service. Here is what decides where yours lands in that range, and how to tell when it is time to stop paying for repairs.

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A wall-hung boiler with its cover off for servicing, with a tool bag and flue gas analyser below

How often should a boiler be serviced?

Once a year. Here is why that interval matters, where the law comes in for landlords, and what you should expect the engineer to actually do.

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A green bunded heating oil tank on a concrete base beside a stone farm outbuilding

LPG vs oil boiler: which is better for an off-grid home?

Oil is usually the cheaper fuel to buy and lets you shop around, while LPG wins on flexibility, cleanliness and where the tank can go. Here is how to weigh them up.

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An air source heat pump against a granite cottage wall with an oil tank by the hedge behind

Oil boiler vs heat pump: which is right for an off-grid South West home?

If your oil boiler is near the end, you have a real choice for the first time. Here is an honest comparison for rural homes, from granite cottages to farmhouses.

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A white double-panel radiator with a thermostatic valve beneath a sash window in a living room

What size boiler do I need?

Boiler size is measured in kilowatts (kW), and bigger is not better. Here is how to get a ballpark figure, and why a proper heat loss check beats any rule of thumb.

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A domestic gas meter with the shut-off lever on the incoming pipe inside an under-stairs cupboard

What to do if you smell gas

If you smell gas, act straight away: call 0800 111 999, get air in, turn the gas off at the meter if it is safe, and avoid anything that could make a spark. The full steps are below.

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A new white combi boiler in an open kitchen cupboard with neat pipework and a filter below

Worcester Bosch vs Vaillant: how to choose between them

Both are reliable, well-supported brands, and either can be the right choice. Here is how their combi ranges compare, and the questions that matter more than the logo.

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